Shipping policy

Shipping Policy

Last Updated: November 2, 2024

At World Wide Corals we are committed to delivering your orders promptly and efficiently. Since all our international merchandise products are made to order using print-on-demand services, please review our shipping policy to understand how your purchase will be processed and shipped.

Order Processing Time

  • Production Time: All items are made to order. Production typically takes 2-7 business days after your order is placed.
  • Order Confirmation: You will receive an email confirmation once your order is placed.
  • Peak Periods: During high-volume seasons or holidays, production times may be extended.

Shipping Time & Methods

Domestic Shipping (United States)

  • Standard Shipping: Estimated delivery is 3-7 business days after production.
  • Shipping Carriers: We use carriers such as USPS, UPS, and FedEx, depending on the shipping location and fastest available service.

International Shipping

  • Standard International Shipping: Estimated delivery is 7-21 business days after production, varying by destination country.
  • Customs and Duties: International shipments may be subject to customs fees, taxes, and import duties, which are the responsibility of the recipient.

Shipping Rates

  • Calculated at Checkout: Shipping costs are calculated based on the destination, weight, and dimensions of the items in your order.

Order Tracking

  • Tracking Information: Once your order is shipped, you will receive an email with tracking details.
  • Tracking Updates: Please allow up to 48 hours for the tracking information to become available.

Shipping Destinations

  • United States: We ship to all 50 states, including Alaska and Hawaii.
  • International Shipping: We ship to select countries worldwide. Please check at checkout if your country is available.

Multiple Shipments

  • Separate Packages: If your order contains multiple items, they may be shipped separately to expedite delivery times.
  • Separate Tracking Numbers: Each shipment will have its own tracking number, which will be provided to you.

Address Accuracy

  • Verify Address: Please ensure that your shipping address is correct and complete to avoid delays.
  • Undeliverable Packages: We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, the customer is responsible for reshipment costs.

Customs, Duties, and Taxes

  • International Orders: Customs policies vary by country. Please contact your local customs office for more information.
  • Fees Responsibility: All customs fees, taxes, and duties are the responsibility of the customer.

Delivery Issues

  • Lost or Stolen Packages: We are not liable for lost or stolen packages confirmed to be delivered to the address entered for an order.
  • Carrier Contact: Please contact the carrier to file a claim if your package is lost or stolen.
  • Damaged Items: If you receive a damaged item, please contact us within 7 days of receipt with photos of the damage.

Delayed or Missing Orders

  • Shipping Delays: Occasionally, delivery may take longer due to unforeseen circumstances. We appreciate your patience.
  • Contact Us: If your order has not arrived within the estimated delivery time, please contact us, and we will assist you.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting to the website.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us: